Accessibility and inclusion

Assistance and welcome desk

For questions regarding accessibility:
Cléa Masserey, co-head of cultural participation
E-mail address : cmasserey@visionsdureel.ch
Phone number : 022 564 20 70

For general information during the Festival (from 10 am to 8 pm):
Hotline +41 22 365 44 55

Staff awareness

The Festival team is made aware of the importance of inclusion and is given information on the measures in place. A guide to basic French sign language is available.

Opération Chaise rouge

Visions du Réel is working with Chaise Rouge – a service offered by the Croix-Rouge vaudoise in Vaud with the support of Pro Infirmis Vaud – to offer personal assistance for different types of disability.

People with disabilities who wish to benefit from the assistance service from Chaise Rouge throughout the evening can contact the Red Cross in Vaud, which will put them in touch with a volunteer, subject to availability.

Contact the Red Cross in Vaud on: 021 340 00 99 or benevolat@croixrougevaudoise.ch

This service is free and available only by registering at least two weeks before the evening in question.

Guide dogs and assistance dogs

Guide dogs and assistance dogs are authorised on all the sites, including in the screening rooms.

Tickets

Carte Caritas

Holders of the Carte Culture can purchase tickets for 5 CHF from Festival ticket desks only.

Tickets for people assisting people with reduced mobility

When purchasing a ticket for a person with reduced mobility (online or at a ticket desk), it is possible to obtain a free ticket for the person assisting them.

Locations and travel

Shuttles

There are free shuttles every day, before and after the screenings, from Place du Réel to Théâtre de Marens and Théâtre de Grand-Champ.

Disabled parking and bus

55 public parking spaces for people with reduced mobility are available around Nyon. A bus for people with disabilities is also available. 

For more information

Inclusive offers